Privacy Policy

Introduction & Data Controller Identity

1.1 This Privacy Policy ("Policy") describes how fs777 ("the Company", "Data Controller") collects, processes, stores, and discloses personal data obtained from individuals ("Data Subjects") who access or use the fs777 platform at fs777.one.

1.2 fs777 is the data controller responsible for the personal data processed under this Policy. By creating an account or otherwise using the fs777 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1.3 This Policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, we also adhere to internationally recognised data protection standards.

1.4 This Policy should be read alongside the fs777 Terms & Conditions, which are available at fs777.one/terms-conditions.

Personal Data We Collect

2.1 fs777 collects personal data in the following categories:

2.2 We do not collect sensitive personal information as defined under RA 10173 (such as health information, racial or ethnic origin, or political opinions) except where specifically required by law or where you have provided explicit consent.

How We Collect Personal Data

3.1 Directly from you: When you register an account at fs777.one, complete KYC verification, make a deposit or withdrawal, contact our support team, or submit responsible gaming requests.

3.2 Automatically: When you use the fs777 platform, we automatically record technical and gaming data through server logs, session tracking, and game system records. This data is generated by the nature of online platform operation and is collected without any affirmative act on your part.

3.3 From third-party payment processors: When you initiate a GCash, PayMaya, or bank transfer transaction, the relevant payment provider confirms transaction completion to fs777. We receive transaction reference numbers and confirmation status but not your full payment credentials.

3.4 From identity verification providers: For KYC purposes, fs777 may use third-party identity verification services to cross-reference the documents you submit against authoritative databases. These providers process your data under their own data processing agreements with fs777.

Legal Basis for Processing

4.1 Under RA 10173 and general data protection principles, fs777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between you and fs777, including account management, game operation, and financial transactions;
• Legal obligation: Processing required to comply with PAGCOR regulatory requirements, anti-money laundering (AML) obligations under the Philippine AMLA, and National Privacy Commission directives;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming enforcement, and improvement of platform services — balanced against your rights and interests;
• Consent: Where you have given explicit consent, such as for the receipt of promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

How We Use Your Personal Data

5.1 fs777 uses your personal data for the following purposes:

• Creating and managing your fs777 player account;
• Verifying your identity in compliance with KYC and AML requirements;
• Processing deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• Operating and recording game sessions for integrity and dispute resolution purposes;
• Calculating and crediting bonus awards and VIP tier benefits;
• Communicating with you regarding your account, transactions, and support requests;
• Enforcing responsible gaming tools including deposit limits and self-exclusion;
• Detecting, investigating, and preventing fraud, collusion, cheating, and money laundering;
• Complying with legal and regulatory obligations including PAGCOR reporting requirements;
• Improving platform performance, user experience, and game offerings;
• Sending promotional communications where you have opted in to receive them.

5.2 fs777 does not use your personal data for automated individual decision-making (including profiling) that produces legal effects concerning you, except where required by our fraud detection and AML compliance systems. Where such automated processing is used, you have the right to request human review.

Data Sharing & Disclosure

6.1 fs777 does not sell, rent, or trade your personal data to third parties for marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash (GCash by Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other payment service providers solely to process your financial transactions;
• Game providers: Licensed game studios and live dealer platform providers who supply games to the fs777 lobby — limited to the session and transaction data necessary to operate the game;
• Identity verification providers: Third-party KYC/AML service providers engaged under data processing agreements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where legally required;
• Law enforcement: Philippine law enforcement agencies where required by court order, subpoena, or lawful request;
• IT and platform providers: Cloud hosting, cybersecurity, and software infrastructure providers engaged under data processing agreements that bind them to confidentiality and data protection obligations.

6.2 All third parties with whom fs777 shares personal data are required to process such data only for the purposes specified, under appropriate data protection obligations, and in accordance with applicable Philippine law.

Cookies & Tracking Technologies

7.1 The fs777 platform uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud, and analyse platform performance. The following types of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load balancing cookies. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings, remember-me login status, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players navigate and use the fs777 platform to help us improve the user experience. Data is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and account takeover attempts.

7.2 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the fs777 platform. Disabling functional or analytics cookies will not affect your ability to play.

Data Retention

8.1 fs777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML legislation;
• Game session records: Retained for a minimum of two (2) years for dispute resolution and regulatory audit purposes;
• Support communications: Retained for two (2) years following closure of the relevant support ticket or complaint;
• Technical / log data: Retained for twelve (12) months unless required longer for a specific security investigation.

8.2 Where data is no longer required and no legal obligation compels its continued retention, fs777 will securely delete or anonymise the data.

Your Rights as a Data Subject

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by fs777:

• Right to be informed: The right to know what personal data fs777 holds about you and how it is used — fulfilled by this Policy;
• Right of access: The right to request a copy of the personal data fs777 holds about you;
• Right to rectification: The right to correct inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations — in particular, we are unable to delete transaction and identity records during the legally required retention period;
• Right to object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

9.2 To exercise any of the above rights, please contact the fs777 Data Protection Officer at the contact details in Section 13. We will respond to verified requests within fifteen (15) business days.

Data Security

10.1 fs777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and the fs777 platform;
• Encryption of sensitive data at rest, including financial data and government ID information;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Two-factor authentication requirements for platform administrative access;
• Regular security audits, penetration testing, and vulnerability assessments;
• Intrusion detection systems and 24/7 security monitoring.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fs777 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected Data Subjects without undue delay where the breach is likely to result in a high risk to their rights and freedoms.

Minors

11.1 The fs777 platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a registered account belongs to a person under 21, we will immediately close the account and delete associated personal data to the extent permitted by law.

11.2 If you believe a minor has registered on the fs777 platform, please notify us immediately at the contact address in Section 13.

Changes to This Privacy Policy

12.1 fs777 reserves the right to update or modify this Privacy Policy at any time. The revised Policy will be posted at fs777.one/privacy-policy with an updated effective date. Where changes are material, we will notify registered Members via their registered email address or through an in-platform notification.

12.2 Your continued use of the fs777 platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should close your account and cease using the platform.

Contact & Data Protection Officer

13.1 For privacy-related inquiries, data subject rights requests, or to report a suspected data breach, please contact the fs777 Data Protection Officer:

13.2 If you are not satisfied with fs777's response to a privacy complaint, you may escalate the matter to the National Privacy Commission of the Philippines (privacy.gov.ph).